Q: What is Ming Chen’s business scope?
A: Precision plastic molds, dies, automotive molds, medical instrument molds, die molds as well as standard components for precision mechanical parts in a variety of fields.

Q: How to buy Ming Chen products?
A: Please contact our sales people in your region.

Q: How to know the prices?
A: For standard products, please consult our company’s product directory and then inquire about prices of specific products. For nonstandard products, please consult our sales people in your region.

Q: What are the business hours?
A: All of our businesses operate from 8:00 to 17:30, Monday through Saturday (Note: For business requirements on Sundays and legal holidays, please contact our staff on duty).

Q: How to acquire your product directory?
A: Please log on to our company website for the contact information, and then call our sales people in your region. We’ll make delivery by courier or in person.

Q: Do you deliver goods? How?
A: We usually make delivery by courier. For heavy or big-sized goods, we use land transport. All of our deliveries are free of charge.(Note.Above is only for domestic customers.For international business, we deliver goods according to contract.)

Q: How long does it take to get delivery? Do you deliver goods on Saturdays or Sundays?
A: It depends. For standard products, please consult our product directory; for customized products, please contact the local sales people. We deliver goods on Saturdays, but on Sundays, we deliver special goods only.

Q: How to calculate a delivery period?
A: It starts from the shipment date and ends at the arrival date which depends on the location of the buyer. Normally, goods can reach the buyer on the following day. For extra heavy goods, it takes at most 5 days by land transport.

Q: What’s the payment method for a new buyer?
A: New buyers shall pay in advance. For subsequent purchases, the payment method can be determined through consultations.

Q: How to pay?
A: Telegraphic transfer is encouraged.